Now, here’s a novel idea: apologizing, in person.
Special this week to BBC online’s “60 Seconds to Change the World” column, and inspired by real-life U.K. bank managers prostrating themselves before the House of Commons’s Treasury Committee, American author Tom Perrotta has audaciously upped the ante by suggesting that people saying sorry face to face would be good for society.
Scandalous, I know. But Perrotta inadvertently goes a long way towards semi-vindicating my disdain of cell phones, email, and email-equipped cell phones. Allow me to explain.
